Monitoring Officer (Ref:2220-MO)

The Industrial Finance Corporation of Mauritius (IFCM) Ltd, a wholly owned Government entity and duly licensed by the FSC, is currently to recruit a motivated and experienced candidate for the post of Monitoring Officer.

Reporting to the Monitoring Supervisor, he/she will provide support to the assessment of claims for credit facilities provided by IFCM.


Assisting the Monitoring Supervisor to monitor the respective schemes and proactively ensuring that appropriate measures and actions are taken by parties to minimise claim requests.
Liaise with other Units involved in operating these schemes and provide technical and strategic advice about claim management, processes, and procedures, including legal aspects to Board/Committees.
Build up a proper claim database and provide updated, accurate and timely information to Board and Committees.
Ensure development, implementation and adherence to process and improve flows for ensuring effective and efficient claim management.
Seek clarifications and follow up, where accounts show arrears and sign of bad debts and advise collaborating partners for remedial actions.
Scrutinise and /or process claims and seek approval from Board for refund.
Provides updates on caseloads to Board/Committees as required.
Strict adherence to policies and procedures in place.
Ensure compliance with obligations under the Data Protection Act and any other relevant regulations.


Degree in Finance, Economics, Banking or any other related field acceptable to the Board.
At least 2 years of proven experience in a similar role with an exposure in the financial services sector.

Interested candidates are invited to send their CV and motivation letter to, not later than the 20th May 2022.