Our Client, in the Education Sector, is currently seeking to recruit an Administrative and Academic Officer
Academic and Logistics Support
Support the student's life cycle from recruitment, onboarding and examinations ensuring that they have the best possible student experience in Mauritius, Rodrigues and in any other location where the school may operate.
Participation in recruitment campaigns both locally and abroad through fairs, visits to schools and other PR, communication and marketing activities
Greeting and assisting visitors/students and answering phone calls whenever necessary
Processing student's applications organise tests and interviews and support foreign students in their visa applications.
Develop and distribute student's onboarding materials
Update, manage and maintain the classroom software (PRONOTE) and ensure diligent communication of information to students and their responsible parties, lecturers and management
Acting as liaison officer between management, lecturers and students. Monitoring absences and arranging for replacement of lecturers when required.
Providing advice and counsel to students and act as liaison officer for management and deal with student complaints and requests.
Ensuring the application of academic regulations and deadlines and liaise with proper regulatory bodies and other stakeholders and monitor proper organisations of exams
Liaising with students and lecturers for printing of training materials such as handbooks, manuals and questionnaires and prepare training pack and other support materials for students.
Help in the marketing, organization and administration of ad-hoc professional courses
Sending notification and training schedule to the staffs of academic department and other departments on the training sessions
Communications and Public Relations Support
Initiate and participate in actions to support communication, public relations and marketing activities for the promotion and development of the organisation. (local and foreign career fairs, school presentations, etc…)
Contributing in the development of the website, face book page and other digital platforms.
Assist in the organisation of conferences, meetings, sports day and other school events.
Administrative and HR Support
Draft contract for freelance, contractual lecturers for academic and professional courses
Maintain a complete data base and filing system for all employees and contract/ freelance lecturers and update them regularly
Maintain employee physical and digital records like employment contracts according to policy and legal requirements, academic qualifications and other relevant documents.
Respond to permanent and contract employees queries regarding HR issues
Liaise with the administration department and provide timely feedback as and when needed
Ability to gather and interpret data, reach logical conclusions and present findings and recommendations
Experience in working in a computer environment using multiple office software packages.
Proficient in Microsoft Office with a good level in Excel.
Speaks and writes clearly and effectively.
Listens to others, correctly interprets messages from others and responds appropriately.
Asks questions to clarify, and exhibits interest in having two-way communication.
Tailors language, tone, style and format to match the audience.
Demonstrates openness in sharing information and keeping people informed.
Planning & Organizing:
Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Knowledge of policies, processes and procedures generally and in particular those related to programme/project administration, implementation and evaluation, technical cooperation, programming and budgeting
Works collaboratively with colleagues to achieve organizational goals.
Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others.
Pllaces team agenda before personal agenda.
Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position.
what you need to know
Diploma in Business Administration.
3 - 5 years experience in a similar position.