Job Description

overview

Our client is currently seeking to recruit an experienced and dynamic individual to join the Human Capital Department as Human Capital Operations Manager. The incumbent will report to the Head of Human Capital and will lead human capital operations of the company.

Responsibilities:

Lead and develop the Human Capital Operations team.
Ensure proper implementation of Human Capital policies and procedures, as per established standards, in all outlets, to attract, develop and retain competent and motivated team members.
Assist and provide solutions to managers in properly handling all stages of a team member life cycle – from recruitment, onboarding, compensation and benefits, performance, career management and succession planning up to offboarding.
Contribute towards meeting current and future people requirements by overseeing and ensuring efficiency of the talent acquisition process.
Provide solutions to managers and team members on employee relations issues.
Deploy appropriate tools and systems to grow the capacity of managers to effectively support, develop and manage their team.
Develop dashboards to review, track and monitor the various HC metrics and drive compliance.
Nurture a healthy work environment for all employees throughout all outlets.
Promote a harmonious work environment in the outlets to build on employee engagement.