Job Description

Operations Coordinator


Rs 10,000 - 30000


Job Detail


Our client in the freight forwarding is seeking to recruit an Operations Coordinator who will report to the Chief Operations Officer and the Ocean Import Supervisor.


Participates in the Departmental meetings and engages in the smooth functioning of the cross-directional communication structure of the Company without bypassing the reporting structures of established organizational charts.
Participates in regular operations briefings in consultation with other departments within the chain line of service.
Works closely with other internal departments to ensure operations compliance with relevant service levels, contractual agreements and quality standards. Follows standard procedures for all freight operations. agents to improve competitiveness and quality of service.
Builds and coordinates favourable business relationships with carriers, subcontractors and agents to improve competitiveness and quality of service.
Keeps up to date existing or new clients' or any other stakeholders' database.
Tracks, follows and verifies shipments and ensures constant communication and documentation with colleagues, stakeholders and clients.
Produces statistical reports for strategic operations decisions and actions.
Deals with operational complaints, queries and ensures timely resolution of service.
Maintain current knowledge of relevant information technology, legislation, political situations and other factors that could affect the movement of freight.
Add value to the day-to-day operational business activities.

what you need to know


Bachelor's degree in operations management, business administration, or a related field.
1 to 3 years experience in the field.
Proficient in Microsoft Tools.
Excellent interpersonal and project management.

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Job information

Job Reference:


Published Date:

31 January