Job Description

overview

Our client is seeking to recruit an Assistant HR Manager who will provide leadership and operational support to restaurant operations and office staff on all HR systems and people-related matters. The role supports the implementation of HR strategies that drive business results, ensure compliance, improve employee engagement, and strengthen people capability across all restaurants and support functions.

The Assistant HR Manager acts as a key business partner to Operations, Restaurant Managers, and the HR team, ensuring smooth execution of HR processes while maintaining alignment with company policies and labour regulations in Mauritius.

Responsibilities:

HR Operations & Systems Implementation:
Partner with Operations, Training, Payroll, Benefits, and Compensation teams to support implementation of core HR strategies and systems.
Conduct restaurant audits to ensure compliance with labor laws, company policies, and people standards.
Maintain and update job descriptions, organizational structures, and reporting lines for all positions.
Support implementation of HR projects and continuous improvement initiatives.

Recruitment & Workforce Planning:
Manage end-to-end recruitment for restaurant and office-based positions.
Coordinate with recruitment agencies and external partners for local and international hiring.
Conduct interviews, reference checks, onboarding, and induction for new employees.
Monitor staffing levels and workforce planning to meet operational requirements.
Support overseas recruitment activities including permit processes, visa follow-up, and employee mobilization.

Employee Relations & Retention:
Conduct exit interviews and analyze turnover trends to improve retention.
Handle employee grievances, conflict resolution, and workplace investigations.
Promote respectful workplace practices and support employee engagement initiatives.
Support employee welfare matters including accommodation visits, medical follow-up, and employee support.

Training & Development:
Support employee development plans and succession planning initiatives.
Coordinate training needs analysis with Operations and Training teams.
Deliver HR-related training sessions for managers and employees.
Coach restaurant managers on people practices and leadership behaviors.

Compensation, Benefits & Administration:
Support administration of employee benefits, medical insurance, transport, housing, and other employee value proposition initiatives.
Liaise with insurance providers and external stakeholders for employee benefit administration.
Ensure HR documentation, reports, and records are accurate and processed on time.
Monitor payroll inputs and ensure compliance with internal remuneration policies.

Reporting & Compliance:
Prepare and analyze monthly HR reports including staffing, turnover, absenteeism, audits, and employee relations cases.
Ensure compliance with labor laws, company policies, and internal controls.
Support management with HR analytics and recommendations for decision-making.
Maintain accurate employee records and HR reporting systems.