Our Client, a leading inspection, verification, testing and certification company is currently seeking to recruit a dynamic candidate for the position of Technical Manager.
The primary responsibility of the Technical Manager will be to oversee and coordinate the day-to-day operations of the Instrumentation laboratory and to include oversight and leadership of technical staff as well as to provide expert guidance, technical oversight, and/or support to individuals engaged in laboratory testing.
Manage, supervise and train staffs.
Communicate with Management team and peers to share resources, ideas and ensure the development of new services in lines with the Management plan.
Oversee day-to-day laboratory operations, including technician scheduling, resource allocation, cleanup and maintenance.
Manage all processes in line with corporate guidelines and customer’s requirements, including but not limited to order review, handling of test items, testing, resource management, quality control, control of data, data interpretation, verification of reports etc.…
Ensure good laboratory practices and housekeeping of work area including drawers, shelves, fume hoods, storage facilities, equipment.
Ensure that all equipment is well maintained, in good operating conditions and calibrated as per defined requirements.
Conduct performance assessment and goal setting for team as per group guideline and time frame.
Manage laboratory consumables, maintain chemical inventory and ensure that reorder level is clearly defined.
Establish and improve procedures and processes by addressing issues and risks.
Ensure that testing requirements are fully met including application of correct methods / standards and applicable tolerance with respect to regulatory norms.
Monitor job progress and ensure that reports are delivered within the agreed turnaround time
Ensure proper elimination of laboratory waste products.
Support the training and development of all staff to ensure awareness and understanding of Quality Standards and the relevance to business objectives.
Ensure that the system documentation is well communicated, understood and implemented by the team.
Ensure that the service the organization provides fit for purpose and meets both external and internal requirements, including legal compliance and customer expectations.
Deal with customer inquiries, complaints and claims; and ensure proper investigation to support the management in the handling process.
Take corrective and preventive actions based on customer’s opinions / complaints and performance standards.
Ensure that all proposed corrective actions are completed as planned and are effective in reducing possible repeat recurrences of the non-conformity.
OI / HSE Responsibilities
Responsible for the implementation and maintenance of OI Initiatives and Operational Integrity Management System (OIMS).
Ensure adherence to set goals, objectives, policies, procedures and systems pertaining to OI / HSE.
Promote a positive Health, Safety and Environment culture in the Organisation.
Intervene when an unsafe act or condition is observed and stop any job that is considered unsafe.
Identify possible hazards in the workplace and perform risk assessment to ensure that appropriate corrective measures are taken.
Ensure personnel are aware of emergency arrangements in relation to safety and environmental incidents.
Communicates and enforces laboratory safety rules to employees working in the lab.
Ensures all users of the lab are wearing the appropriate PPE.
Schedule safety training for new laboratory staffs and retraining for laboratory staffs who are in need of refresher training to include but not be limited to: equipment training, safety training and/or emergency action plan and ensure the training has been documented.
what you need to know
Post Graduate in Chemistry or any equivalent field.
Minimum 10 years of experience in operational laboratory management.
Familiar with international standards, such as ISO/IEC 17025 etc.
Flexible to work extended hours and outside blocked business hours where required to meet business realities.
Holder of clean and active certificate of character.
Master the operations of high-tech equipment such as AAS, GC-MS, GC-FID, HPLC, Gallery Discreet Analyzer etc.…
Good knowledge of analytical method validation and statistical control.
Ability to evaluate and express the measurement uncertainty in testing laboratories.
Ability to manage and train employees, to include organizing, prioritizing, and scheduling work assignments.
Knowledge of chemical, hazardous waste, industrial hygiene, and/or environmental health standards.
Ability to utilize, calibrate, configure and/or troubleshoot laboratory systems and instruments.